FAQs

1. How do i know that my order is confirmed?

For all Pre-paid orders, once you place your order, your confirmation status will be automatically updated on your Account section. If your chosen mode of payment for that order is Cash On Delivery, you will get an email and SMS on your registered contacts asking you to reply with a 'YES' to confirm your order. Once you have confirmed 'YES', you will get a confirmation email and SMS on your registered email address and mobile number respectively.

2. What payment types do you offer?

You can pay for purchases using Cash on Delivery, Debit, Credit card, Netbanking methods as well as Paytm wallet .

3. Is VAT (Value Added Tax) & GST (Goods & Services Tax) included?

Yes, we will charge VAT & GST on all online orders. All prices shown are GST inclusive.

4. Would i be charged for availing of the COD option??

However, there is a flat shipping charge of Rs. 150 .

5.By when can i expect delivery of my order?

All domestic orders are processed within 1 business day. You can expect delivery of the order within 3-7 business day. For locations which are in the interiors or in difficult coverage area, this may take between 10-12 working days.

6. How do i avail beauty & health consultancy services?

After choose the package for which problem you need consultancy, do payment, mail us your query, you will receive a mail /call from our certified expert.

7. Is COD available for consultancy services?

No, only after payment through Debit Card, Netbanking methods as well as Paytm wallet .

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